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Sales & Commercial
Department: Sales & Commercial Location: Lusaka, Zambia Employment type: Fixed-term graduate programme (24 months) with a route to permanent appointment Intake: 4 trainees: 2 in the Sales track and 2 in the Products track Closing date: [closing date] About inq. inq. is a business-to-business telecommunications and digital solutions company based in Lusaka, Zambia. We help businesses stay connected and grow through simpler, more seamless solutions. We are building a high-performance culture from the ground up, and this graduate programme is how we grow our next generation of commercial talent. About the Role The Sales & Commercial Graduate Trainee programme is a structured 24-month development programme. All trainees begin with a shared foundation and then specialise in one of two tracks, Sales or Products. A dedicated mentor guides every two to three trainees throughout the programme. Trainees who meet the role scorecard at the end of the programme are appointed to a permanent role in their track. Sales Track (2 positions) Trainees in the Sales track are developed to be absorbed into the inq. sales team. They learn to find, win and grow business customers. Products Track (2 positions) Trainees in the Products track are developed to be absorbed into the inq. products team. They learn to understand the market and the customer, and to shape, price and position products that win business. Programme Structure • Months 1–3, Foundation (all trainees): company story, values and customer promise; connectivity economics (margin, recurring revenue, churn, collections); technical literacy (IP, cloud, data centre and cybersecurity basics); shadowing of sales meetings, service reviews and customer calls; and professional habits. • Months 4–18, Track training: Sales trainees cover prospecting, territory mapping, qualification, discovery, value narrative and objection handling, and then own SME and mid-market opportunities with weekly forecasting. Products trainees cover product knowledge across the inq. portfolio, market and competitor research, pricing and margin analysis, go-to-market support and customer feedback. • Months 18–24, Rotation and deployment: field exposure and client projects. Sales trainees own a small client book, including upsell, cross-sell, renewals and churn prevention. Products trainees support live product work and portfolio performance. • Month 24, Appointment: trainees who meet the role scorecard are appointed to a permanent role in Sales or Products. Others move to the inq. alumni track. Progress is formally reviewed at Months 3, 6, 12, 18 and 24. Key Responsibilities • Complete the structured learning plan and meet the milestones at each review gate. • Research target accounts and markets and prepare clear, structured findings. • Take part in customer discovery meetings and help translate customer problems into solutions. • Maintain accurate records, reports and forecasts, with strong CRM and documentation discipline. • Prepare well-structured proposals, presentations and customer communications. • Support customer service reviews and complaint handling. • Progressively take ownership of tasks, deals, accounts or product activities. • Represent inq. professionally and ethically in every interaction.
Sales Manager
Role OverviewWe’re hiring a Sales Manager to lead revenue growth and client acquisition for our Gaborone operations. You’ll own the sales strategy, manage high-performing senior teams, and translate operational capability into market wins. The role requires someone who’s comfortable operating at both strategic and execution level in Botswana’s B2B/B2C environment.2. Key ResponsibilitiesRevenue & Target Ownership: Develop and execute sales plans to achieve monthly, quarterly, and annual targets across existing and new accounts.Team Leadership: Manage, coach, and performance-manage a team of senior sales/account managers. Set KPIs, run reviews, and build capability. Operations-Sales Alignment: Leverage 10+ years of operations experience to streamline order-to-cash, improve SLA adherence, and reduce friction between sales, logistics, and finance. Key Account Management: Own relationships with top-tier clients and negotiate high-value contracts. Market Intelligence: Monitor competitor activity, pricing, and customer trends in Botswana and the SADC region. Feed insights back into product/offer development. Pipeline & Forecasting: Maintain accurate sales forecasts in CRM. Report weekly/monthly to senior leadership with data-backed recommendations. Compliance & Governance: Ensure all deals and processes comply with Botswana regulatory requirements and company policy.